Terms & Conditions for SMS Notifications
Last updated: October 17, 2025

Welcome to Ality’s SMS Notification Service (“Service”). By providing your phone number and opting in, you agree to the following terms and conditions.

1. Purpose

Ality provides automated SMS notifications to help businesses and their guests communicate efficiently. These may include confirmations, estimated wait times, status updates, or follow-up messages.
No promotional or marketing content is sent through this service.

2. Consent

By submitting your phone number via a web form or in person, you consent to receive automated text messages from Ality for the specific service you opted into. Consent is not a condition of any purchase or service.

3. Opt-Out and Help

You may cancel SMS notifications at any time by replying STOP. After you opt out, you will no longer receive messages from us.
For assistance, reply HELP or contact us at help@ality.ai.

4. Message Frequency and Rates

Message frequency varies depending on the service you interact with. Message and data rates may apply as determined by your carrier.

5. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and handle your information.

6. Liability

Ality is not responsible for delays or failures in message delivery that result from issues with your mobile carrier, network provider, or device.

7. Changes to These Terms

We may update these Terms from time to time to reflect service improvements or legal requirements. Updated versions will be posted at this URL.

8. Contact Us

If you have any questions about these Terms or the SMS Notification Service, please contact:
Ality
Email: hey@ality.ai
Website: https://ality.ai